Return Policy
All refunds for returned merchandise are issued back to the credit card used at the time of purchase.
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Return Criteria
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All purchases are final with the following exceptions: damaged item, wrong item shipped by the company.
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All returns must be received within 15 days of the original shipment date.
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Please Note – Returns that are received after the 15th day from the shipment date Will Not be accepted.
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All items must be returned to us in their original and smoke-free condition.
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All items must be returned with the original shipping box. Please pack the original box inside another box as the original shipping box must be returned undamaged and postage-free.
Return Details
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Returns are processed within 7-10 business days upon receipt of the package. Refunds are issued back to the credit card that was used to purchase the item. We do not process exchanges.
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The buyer is responsible for all shipping fees. Original and return shipping fees are non-refundable.
Terms & Conditions
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We inspect all returns and reserve the right to deny or refuse a refund based on returned conditions. Items that do not match the criteria above will be denied. Please consider delivery confirmation/shipping insurance for your return, as Sir Arthur’s House of Floral Designs is not responsible for lost return packages.
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By purchasing from sirarthurnola.com, you accept these terms and conditions.
How to Make a Return
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Review our criteria above and make sure the items are eligible for return. Your return must contain the original invoice that you received with your order.
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Please Note – If you send us items that are ineligible for the return we will not accept them; therefore, you will need to pay return shipping fees if you would like them back.
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Please include the invoice you received with your package and a note with the items you are returning and include it in your package along with the item(s). A return address will be provided upon your request.
Send your package back via the shipping method of your choice. If available, we recommend noting the tracking number from your shipping label. We will email you once everything is processed and completed.